Resources
Frequently Asked Questions
How to place an order and how long will it take to get a confirmation of the order?
Please use our quote request form to place your order. It usually takes around three to five working days for confirmation of the order.
What are your available fabrics?
The fabrics we provide are:
- Cotton
- Poly – Cotton
- Poly – Viscose
- Polyester
Do you deliver International?
Unfortunately, we do not have international shipping. We are in the process of providing the service so that cost-effective, quality uniforms are available to everyone.
What are your available payment methods?
The payment methods we accept are:
- Google Pay
- PhonePe
- Credit Card
- Debit Card
- Cash / Cheque
What are your cancellation and return policy?
Any item can be cancelled within 05 days of order confirmation. For any further clarifications please contact our customer service department at 1800 890 1844.
Do you have Express delivery available?
Yes, we do have express delivery for certain types of orders. Please contact our customer service department at 1800 890 1844 for specific details regarding the minimum quantity of order, construction and delivery time.
Queries on customized items
a) Can we return customized items? Unfortunately, customized items cannot be returned as they are made to measure, so kindly ensure that your requirements are carried out before production. If there is damage to the product delivered, we are more than happy to exchange the product within 05 business days after delivery.
b) Can we cancel customized items? Any item can be cancelled within 05 days of order confirmation.
c) How long do customized items take to deliver and how do the charges vary? Customisation of an item normally takes longer to create than an off the shelf product. Our professional team always ensures that all deadlines are met, but please do make sure the requirements and delivery deadlines are passed on correctly while placing the order. The cost of customisation depends on the type of customisation and the finishing required to create the product.
d) What are your different types of customization techniques? Printing techniques, which include sublimation printing, digital printing and sticker printing, as well as computerised embroidery.
For any further clarifications please contact our customer service department at 1800 890 1844.
How can I have my company’s logo embroidered on my uniforms?
Company logos can be embroidered by giving the source files in PSD, AI and PDF file formats.
Can I modify my order after the order has been placed?
Yes, orders can be modified after confirmation, but it will have to be done within 24 hours of the confirmation.
Do you replace items which are damaged or incorrect when delivered?
Yes, but the item has to be returned to us within 05 to 06 business days.
How do I contact Customer Services?
Contact our Customer Service Department at 1800 890 1844. We are available from Monday to Saturday from 9.30 am to 8.00 pm (IST).
Do you have product sampling?
Yes, we do, but sampling services can be availed only on orders which have more than 50 units.
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Dress your team in Bizzaro
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